Arizona TradeMasters Testimonials
Had some AC issues and called my warranty company OneGuard. Az Trademasters called, I needed an appointment to work around my work schedule and it was not a problem accommodating me. Two technicians showed up in clean uniforms and groomed. ( first appt. of the day) They introduced themselves and shook hands. They diagnosed the problem quickly. Explained it so it made sense. They did the repair and cleaned up after themselves. They even allowed me to wash the unit out before they buttoned it up. To be honest, I read the yelp review before they came out and had my guard up. Techs Steve and Jaime did good in my book. I would hire them again.
Arizona Trade Masters replaced both of our AC units. They did a great job & were very reasonably priced. The workers were on time & professional. We are so happy with our new units & the service we received. We will definitely use Az Trade Masters again!
I had this company come out to look at my heater which was not working. They were recommended by my neighbor. As I am new to this area and I had no experience with other companies, I was glad someone could help me with my problem. I was pleasantly surprised with the company and the technician they sent out. He was able to get my heater up and running that day and not to expensive on my wallet. I was pleased with my overall experience and I would gladly recommended them to someone else.
My home warranty company selected Arizona Trade Masters to repair my broken AC. They were able to schedule me for the next day, which is a great thing during the busy season. They called me that day to give me an estimated arrival time within the original window. The technician was very friendly, and he was able to diagnose the issue and replace a broken part all within about 15 minutes! I will definitely request that my home warranty company send Arizona Trade Masters the next time I have a problem with my AC.
Used this company this past Friday,7-29-2016 and was very impressed with the technician that came to repAir my AC unit. I had contacted my warranty company and was originally told it would not be able to have a tech out till Monday. With a cancellation for another customer I was contacted and the technician was at my home within 20 minutes. At this point air had been off for @ 30 hours. Tecnnician found problem quickly and it was up and running. Due to the extreme heat it did take 5 hours to cool the home. Unit is running and seems to be quiet. I would not only use this co. again but also recommend them. Great service from the office and technician.
This was the company OneGuard Home Warranties sent to my home. They called me within 2 minutes of calling my warranty company, were at the house within an hour. I have 2 AC units. One needed refrigerant, fixed immediately. The other needed a new motor. The tech didn't have the specific motor for my unit in his truck, but returned a little over an hour later and replaced the motor. Both units running fine. All of this in less than 3 hours of my call to the warranty company. Doug, the service tech, was polite, on time and thorough explaining to me what he did and what the condition was of my units. I would recommend this company to anyone.
With my wife having a medical issue, we cant afford to have our A/C ever go out. We heard a small noise last week and me being a bit paranoid decided to get it checked. Raymond came by and did a top to bottom check-up on the entire unit and let us know that it was good we called in because their was trouble brewing. He explained, in detail, what the issue was, put our mind at ease and was very friendly. He took extra time out to speak to my son about this and that and really proved to me that Raymond and Trade Masters are about customer service and making a life long customer. Raymond came back today and explained what he was going to do, fixed it, gave us some advice and went above and beyond ANY A/C company we have ever had come service our unit. I will also be letting my Home Warranty company know of Raymond's and Trade Master's excellent service. Thanks Trade Masters!
My home warranty sent this company out to my house to fix my ac unit. Long story short they were extremely nice, very professional. I feel like they went above and beyond to help fix my ac. I unfortunately wasn't able to take off work so they worked on my unit and had access to my house without me being there and everything went very smooth. Very happy with this company and would use them in the future.
We had an AC go out last Saturday night. We have used this company and the past and they've always provided prompt professional service. I called and left a message on their emergency line, Sunday morning and received a prompt call back. They scheduled me for that morning and arrived right on time. The technician found the problem, a defective part, and replaced it on the spot. The AC worked great. I highly recommend this company and have used them for over 9 years.
Great service! They care. I had American home shield warranty and although I've heard that nothing is ever covered it was thru this company!!! They made sure everything was covered!!! Honest and helpful!
A timely appointment was made. Chase came to my house and did a great job in taking care of things for us. He went the extra mile to make sure everything was working correctly. Thanks again for your service.
The repair person was on time and very professional in his look and attitude. Made me comfortable before going to work and listened to my concerns. After our discussion he headed off to test the units and see how they were preforming. He headed upstairs in the attack and discovered that a set screw had come loose and the blower wheel had come off the shaft and jammed in the housing.